Privacy Policy

1. Introduction

Icy Pot CBD (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our website and purchase our products.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

A. Personal Information
When you make a purchase or contact us, we may collect:

Name
Email address
Phone number
Shipping and billing address
Order details
Payment information (processed via Square)

B. Automatically Collected Data
When you browse our website, Wix (our site platform) and third-party tools may collect:

IP address
Browser type and device
Pages viewed and session length
General location
Referral source

C. Cookies and Tracking Technologies
We and our service providers (Wix, Google, Facebook) may use cookies and tracking technologies to:

Operate and secure the website
Manage shopping carts and sessions
Analyze visitor behavior
Optimize website performance
Provide targeted advertising and retargeting

You may manage or disable cookies in your browser settings, although this may affect site functionality.

3. Third-Party Analytics and Marketing Tools

Google Analytics
We use Google Analytics to collect data on how users interact with our website. This includes details such as pages visited, time spent on the site, and user behavior. This data helps us improve our website and understand customer interests.

Google may also use cookies and identifiers to personalize ads via its advertising network. You can learn more and opt out through the Google Ads Settings.

Facebook Pixel
We may use Facebook Pixel to track visitor actions on our site and serve targeted Facebook and Instagram ads based on your activity. This includes actions such as viewing content, initiating checkout, or completing a purchase.

To manage your Facebook ad settings, visit Facebook Ad Preferences.

4. How We Use Your Information

We may use your information to:

Process and ship your orders
Communicate with you about orders or inquiries
Send email updates or marketing messages (if opted in)
Improve website performance and user experience
Analyze website usage and effectiveness of ads
Comply with legal obligations
Detect fraud or misuse

5. Sharing Your Information

We do not sell your personal information.

We may share data with:

Square: Our payment processor (see Square’s Privacy Policy)
Wix: Our website host and backend order system (see Wix’s Privacy Policy)
Shipping providers: To deliver your orders
Marketing/Analytics tools: Google Analytics, Facebook Pixel
Legal authorities: If required by law

6. Data Retention

We retain your information only as long as necessary to:

Complete orders and transactions
Fulfill legal and tax obligations
Prevent fraud and misuse
Provide customer service

7. Data Security

We use industry-standard security measures to protect your information. While we strive to safeguard your data, no online platform is completely secure, and you submit information at your own risk.

8. Your Rights

Depending on your location, you may have rights to:

Access or correct your personal data
Request deletion of your data
Opt out of marketing communications
Limit certain data processing

To exercise your rights, email us at: icypotCBD@gmail.com

9. Do Not Track

Our website does not respond to “Do Not Track” signals. You can manage tracking via your browser settings or privacy tools like ad blockers.

10. Children’s Privacy

Our site and products are intended for users aged 18 and over. We do not knowingly collect data from anyone under 18. If such data is discovered, we will delete it.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Your continued use of the site constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:
icypotCBD@gmail.com